General FAQs

CallPilot is an AI receptionist for UK businesses. It answers calls when you can’t, asks the right questions, captures the caller’s details, and sends you a clear enquiry summary by dashboard, SMS, and email.
You connect your phone number, customise your AI agent, and set rules for how it should respond. CallPilot then handles calls automatically using advanced voice AI.
Yes — you can fully customise scripts, responses, tone, and behaviour to match your business and brand.
CallPilot is ideal for trades, local services, law firms, dentists, estate agents, garages, clinics, agencies, and any UK business where missed calls can mean missed revenue.
No — it supports your team by handling repetitive calls, freeing them up to focus on higher-value work.

Pricing & Billing

CallPilot has a simple live plan at £99 per month, plus usage at £0.35 per call minute. You can also test the demo for free before subscribing.
Yes — you can create a free demo PIN, set your own questions, call the demo number, and hear how CallPilot handles a real enquiry before you buy.
Yes — you can cancel at any time. You’ll only be charged for usage up to the point of cancellation.
Charges are based on your active subscription and any usage beyond included limits. You can view all billing details in your dashboard.

Setup & Technical

No — CallPilot is designed to be simple. Most users can get set up in minutes without any coding.
Yes — you can connect your existing number or use one provided by us.

Trust & Reliability

Yes — we use industry-standard security practices to protect your data and calls.
The AI is highly accurate, but like any AI system, it is not 100% perfect all the time.

Results

Most users are up and running in under 10 minutes.
Businesses typically see faster response times, more booked appointments, and fewer missed opportunities.
CallPilot is built to be simple. It focuses on answering missed calls, capturing useful enquiry details, and sending clear summaries fast — without forcing you into a complicated call centre or job-management system.