CallPilot AI receptionist for UK businesses
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Built for UK law firmsCapture new client enquiriesSupport busy receptionInstant SMS & email summariesSetup in minutesNo long contracts
AI receptionist for law firms and solicitors

Stop Missing New Client Enquiries

CallPilot answers when your team cannot pick up, asks the right legal enquiry questions, captures the caller’s details, and sends the lead instantly by dashboard, SMS, and email.

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Capture new enquiries • Support reception • Free live demo • Pay monthly
For solicitorsFor law firmsFor new client enquiries
Solicitor office using CallPilot to capture new client enquiries

Built for calls law firms cannot afford to miss

When reception is busy, fee earners are unavailable, or calls arrive out of hours, CallPilot can still answer and capture the enquiry.

Family lawConveyancingWills and probateEmploymentPersonal injuryCallback requests

New client enquiries

Capture name, contact details, matter type, urgency and preferred callback time.

Better triage

Understand whether the call is family, conveyancing, employment, wills, commercial, or another matter type.

Busy reception

Let CallPilot support your front desk during busy periods or when calls would otherwise go to voicemail.

How CallPilot works for law firms

Keep your existing firm number and let CallPilot handle missed, overflow, and out-of-hours legal enquiries.

1

Forward missed calls

Send calls to CallPilot when you are busy, closed, driving, or already speaking to another customer.

2

CallPilot asks the right questions

It can ask what legal matter they need help with, whether it is urgent, where they are, and when they need a callback.

3

You get the lead instantly

The enquiry is saved in your dashboard and sent by SMS and email so you can follow up quickly.

Example law firm call

Here is the type of information CallPilot can capture when your team cannot answer.

Caller conversation

The AI receptionist keeps it simple and practical.

Thanks for calling. Can I take your name, please?
It’s James Carter.
What type of legal matter do you need help with?
It’s about a house purchase.
When would you like someone to call you back?
Tomorrow morning if possible.

Lead summary

You receive the important details quickly.

Name
James Carter
Matter type
Conveyancing / house purchase
Callback
Tomorrow morning
Priority
New client enquiry
New lead captured

Made for busy law firms

A practical way to capture enquiries without relying on voicemail or rushed notes.

⚙️
Custom questions

Ask about matter type, urgency, existing client status, availability, and callback preference.

📋
Lead follow-up

Track enquiries and see which customers need a call back.

See CallPilot in action

Lead capture, instant summaries, and a simple dashboard built for fast follow-up.

Why law firms use an AI receptionist

A missed call from a potential client can be valuable. CallPilot helps capture the details so your team can follow up with context.

More jobs capturedTurn missed calls into saved enquiries instead of lost opportunities.
Better prioritisationSee which calls are urgent and which can be quoted or handled later.
Less adminReceive clear summaries instead of chasing voicemail or missed call lists.

Simple pricing for law firms

Try the demo first, then go live when you are ready to capture missed and overflow calls.

Try for free

Try the experience before you subscribe
Free
No card required
  • Create a free demo test
  • Set 3 questions for the AI to ask
  • Call the demo number and hear it live
  • See how answers are captured
  • Get the results by email after the test
Start free test
Live plan

Starter

For law firms ready to capture missed calls properly
£99
/month
+ £0.35 per answered minute usage
  • AI receptionist for your law firm
  • Business phone number included
  • Keep your existing number by forwarding calls
  • Custom greeting and business questions
  • Missed call and enquiry capture
  • Dashboard lead tracking
  • Instant SMS and email summaries
Get started
No long contracts. Pay monthly. Scale usage as your call volume grows.

FAQs for law firms

Clear answers for businesses thinking about using an AI receptionist.

Can I keep my current firm number?

Yes. You can forward calls from your existing number to CallPilot.

Can it identify the matter type?

Yes. It can ask what the caller needs help with and capture matter category and urgency.

Is it a replacement for legal advice?

No. CallPilot captures enquiry details and callback requests. It should not provide legal advice.

Can summaries go to the right team?

Yes. Enquiries can be reviewed from the dashboard and sent by email or SMS.

AI call answering for law firms

CallPilot gives UK law firms a practical AI receptionist that answers calls, collects enquiry details, and helps turn missed calls into structured new client leads.

Instead of relying on voicemail, missed call lists, or calling people back with no context, CallPilot gives you a clear summary of who called, what they need, whether it is urgent, and how to follow up.

Ready to stop missing legal enquiries?

Try CallPilot for free and hear how your AI receptionist could capture new client enquiries.

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