AI Receptionist for Law Firms & Solicitors
Stop missing new client enquiries. CallPilot answers when your team cannot pick up, asks the right legal enquiry questions, captures the caller's details and sends the enquiry instantly by dashboard, SMS and email.
Built for calls law firms cannot afford to miss
When reception is busy, fee earners are unavailable or calls arrive out of hours, CallPilot can answer the call and capture the enquiry for your team.
New client enquiries
Capture the caller's name, contact details, matter type, urgency and preferred callback time.
Better enquiry triage
Understand whether the enquiry relates to family law, conveyancing, employment, wills and probate, personal injury, commercial law or another matter type.
Busy reception
Let CallPilot support your reception team during busy periods or when calls would otherwise go unanswered or reach voicemail.
How CallPilot works for law firms
Keep your existing firm number and use CallPilot to handle missed, overflow and out-of-hours legal enquiries.
Forward missed calls
Forward calls to CallPilot when reception is busy, your office is closed or your team is already dealing with another caller.
CallPilot asks your questions
Your AI receptionist can ask what legal matter the caller needs help with, whether the enquiry is urgent, their contact details and when they would like a callback.
Your team receives the enquiry
The enquiry is saved in your CallPilot dashboard and a summary can be sent by SMS and email so your team can follow up quickly.
Example AI receptionist call for a law firm
Here is an example of the information CallPilot can capture when your team cannot answer.
Caller conversation
The AI receptionist keeps the conversation simple and practical.
New client enquiry summary
Your team receives the important details quickly.
Made for busy law firms
A practical way to capture telephone enquiries without relying on voicemail, missed-call lists or rushed notes.
Ask about matter type, urgency, existing client status, availability and callback preference.
Track captured enquiries and see which prospective clients need a callback.
Why law firms use an AI receptionist
A missed call from a prospective client can mean a missed opportunity. CallPilot captures the details so your team can follow up with the context they need.
Simple AI receptionist pricing for law firms
Start with a free trial and hear CallPilot answer real test calls before deciding whether to use it for your firm.
Start free trial
- 7-day free trial
- Set your law firm's greeting and enquiry questions
- Receive a CallPilot number for testing
- Make test calls and hear the AI receptionist live
- See how new enquiries are captured
- Receive summaries by dashboard, SMS and email
CallPilot
- AI receptionist for your law firm
- Business phone number included
- Keep your existing firm number by forwarding calls
- Custom greeting and legal enquiry questions
- Missed, overflow and out-of-hours call capture
- Dashboard lead tracking
- Instant SMS and email summaries
AI receptionist FAQs for law firms
Common questions from law firms and solicitors considering AI call answering.
Can I keep my current law firm phone number?
Yes. You can keep your existing firm number and forward missed, overflow or out-of-hours calls to CallPilot.
Can CallPilot identify the type of legal matter?
Yes. It can ask what the caller needs help with and capture the matter category, urgency and callback details.
Does CallPilot provide legal advice?
No. CallPilot is designed to answer calls, capture enquiry details and take callback requests. It does not provide legal advice.
Can CallPilot send enquiry summaries to my team?
Yes. Enquiries can be reviewed in the CallPilot dashboard and summaries can be sent by email and SMS.
AI call answering for UK law firms and solicitors
CallPilot gives UK law firms and solicitors a practical AI receptionist for answering missed, overflow and out-of-hours calls, collecting enquiry details and turning unanswered calls into structured new client enquiries.
Instead of relying on voicemail, missed-call lists or calling people back with no context, your team receives a clear summary showing who called, what they need help with, whether the enquiry is urgent and how they would like to be contacted.
CallPilot can be configured around the information your firm wants to collect, helping reception teams and fee earners understand the enquiry before returning the call.
Ready to stop missing new client enquiries?
Try CallPilot free for 7 days and hear how an AI receptionist could answer calls and capture enquiries for your law firm.